PRODUCT:
Do you have any samples?
Try to catch us at an event for samples, but otherwise, shipping individual samples is a little too expensive at this time. Sorry! Check out reviews to get an idea of how Protos taste.
Are Protos Kosher?
Every ingredient used for Protos is Kosher certified and Protos are made in a facility that is Kosher certified. The product itself is not Kosher certified yet.
Why are Protos more expensive than “regular” crisps?
At the moment, healthier food is more expensive because it's more difficult to make. As more folks continue to buy Protos and we scale up, we'll pass our savings on to you so we can all eat healthier more affordably.
Are Protos non-GMO?
They contain some GMO ingredients.
How big is a pack of Protos?
1 bag is 'two servings', or about 26 to 30 ish crisps
SHIPPING:
What are your shipping options?
Flat rate shipping is $8.00, which is about what it costs us to ship! Order over $35 ship for free.
How long will it take for my order to arrive?
Once you place your order, it’ll process within 1 business day. From there, we’ll ship it out and send you the tracking number once it’s out the door. We ship from NY, so it can take between 1 to 5 days depending on your proximity to the east coast.
If you need expedited shipping, Please contact us, or email hello@eatprotos.com.
ORDERS:
I need to change my order!
Usually you can do this through the site, if not, just contact us, or shoot us an email, hello@eatprotos.com
Can I edit or cancel my order once it’s been placed?
Usually you can cancel orders on the site. However, if it's not working, just get in touch and we'll figure it out together.
I’d like to place a custom order
This is usually doable, just get in touch.
Help! My package is missing!
Check all the spots first! Once we ship, we typically have no control over what happens and issues need to be handled by the shipping company.
SUBSCRIPTIONS:
Is there any minimum commitment for a Subscription?
Nope. You can subscribe for a month and leave us if you don't love Protos, but we sure hope you don't.